We offer a one-year warranty on all bicycle products purchased through our website, starting from the date of purchase. This warranty covers all manufacturing defects.

If an issue meets our warranty criteria, we will repair your electric bicycle or electric scooter free of charge, including all parts, labor, and associated costs.

If the required repair or replacement parts are not covered under the warranty, please feel free to contact us. We will do our best to assist you.

If you're not satisfied with your purchase, you can request a return within 30 days of purchase.
Please ensure that the bike is in brand new condition, unused, undamaged, and with all original packaging, including accessories, manuals, and the original box.
A valid proof of purchase or order number is required for the return request. The return shipping costs are the responsibility of the buyer, and please make sure the packaging is intact to avoid damage during shipping.If the return is due to a defective part, we are happy to provide replacement parts to fix the issue and ensure that you can resume use as soon as possible.
After the returned product is confirmed to meet the return conditions, we will process the refund once the product is inspected. Refunds will be issued to the original payment method.
Please note that products with damage or missing parts will not be eligible for a refund.
If you have any questions or need assistance, please feel free to contact our customer support team.

This product qualifies for free shipping, with no additional shipping fees or taxes required.

Once your order has been processed, it will be dispatched within 1–2 business days from a local overseas warehouse. Under normal circumstances, delivery is estimated to take 3–7 business days.

Please note that unforeseen circumstances or severe weather conditions may cause delays in shipment or delivery.

We will make every effort to ensure your order arrives as quickly as possible