DYISLAND Shipping Policy


Dear Valued Customer,

Thank you for choosing DYISLAND!

We prioritize customer satisfaction and are committed to providing fast and reliable shipping services. Please carefully read the information below before placing your order:

Order Processing Time

  • Orders are typically processed and shipped within 1-3 business days (excluding weekends and public holidays).
  • Once your order has been shipped, a confirmation email with tracking information will be sent to you.

Shipping Methods & Estimated Delivery Time

Estimated delivery times after shipment:

  • United States：7-12 business days
  • Canada：7-14 business days
  • Australia：7-15 business daysUnited
  • Kingdom：8-10 business days
  • Germany, France, Netherlands, Finland：10-15 business daysOther
  • Regions：10-15 business days

Note: Actual delivery times may vary due to destination, logistics provider efficiency, weather, customs delays, or other unforeseen factors.

Shipping Areas

We currently ship to the following countries and regions:

  • Americas: United States, Canada, Mexico, Brazil, Ecuador, Colombia, Chile, Peru
  • Oceania: Australia, New Zealand
  • Europe: United Kingdom, Italy, Ireland, Estonia, Austria, Bulgaria, Belgium, Poland, Denmark, Germany, France, Finland, Netherlands, Czech Republic, Croatia, Latvia, Lithuania, Luxembourg, Romania, Norway, Portugal, Sweden, Switzerland, Slovakia, Slovenia, Spain, Greece, Hungary
  • Asia & Middle East: South Korea, Singapore, Kuwait, Qatar, United Arab Emirates, Bahrain, Japan, Saudi Arabia, Israel, Cyprus
  • Important:

    Please confirm your shipping eligibility during checkout. If your destination does not appear, kindly contact us via email (dyislandemliy@gmail.com) with your detailed address for assistance.

    Shipping to certain areas may be restricted due to local policies or logistics limitations.

Shipping Fees

  • Orders under $30: A $10 shipping fee will be charged.
  • Orders over $30: Free standard shipping will be automatically applied.
  • (Subject to final checkout confirmation.)

Order Tracking

  • A tracking number will be provided once your order is shipped.
  • Please allow 24-48 hours for tracking information to update in the system.

Shipping Damage & Lost Packages

  • If your package is damaged or lost during transit, please contact us within 48 hours of receipt. We will assist you in resolving the issue promptly.
  • DYISLAND is not responsible for losses resulting from incorrect shipping addresses provided by customers or failure to collect the package in time.

Duties & Import Fees

  • Some international shipments may be subject to customs duties, import taxes, or clearance fees. These charges are the responsibility of the customer.

  • We recommend checking your local import policies before placing an order to avoid potential delays or extra costs

Contact Information


If you have any questions regarding your order, shipping, or other concerns, please feel free to contact us:

📧 Email: dyislandemliy@gmail.com

Friendly Reminder

  • Please ensure your shipping address is accurate to avoid any delivery issues.
  • Keep your phone available during the delivery period in case the courier needs to contact you for signature confirmation.